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Accounts Receivable/Collections Specialist - Plano, TX

Diodes Incorporated is seeking an Accounts Receivable/Collections Specialist to join a dynamic team within a growing company. The duties include, but are not limited to the following:  Notify customers with delinquent accounts and attempt to secure payment, issue credits, reconciling accounts, keep accurate notes of collection efforts by performing the following duties:
 
PRINCIPLE DUTIES AND RESPONSIBILITES:

  • Collections - contact customers via phone or email to review accounts and schedule payments
  • Keep records and details for all delinquent accounts and follow-up activity
  • Reconcile customer account statements
  • Process credit and debit memos, sales returns, credits, price adjustments, stock rotations, etc.
  • Handle cash postings, payment allocations and offsets
  • Resolve account deductions or discrepancies by obtaining and investigating information from the Sales departments
  • Maintain the A/R records by account distributing invoices, debits and credits
  • Performs billing activities for accounts distributing invoices with various types of deliveries; EDI, email, fax, USPS, etc.
  • Able to respond and keep up with emails to and from internal and external customers
  • When needed, assist other accounting team members during slow periods


 KNOWLEDGE, SKILLS AND ABILITIES:

  • At least a high school degree is required.  Associate Degree in Business is a plus
  • 2 plus years’ experience using Oracle ERP with the AR module is required
  • History of working with large transactions and volume with a larger, public company
  • Must be proficient in Microsoft Office Environment, particularly Windows Excel; VLOOKUP and Pivot Tables are a must
  • Detail oriented with strong account reconciliation skills for balancing transactions
  • Able to work with international internal customers
  • Excellent customer service and interpersonal skills with both internal and external customers
  • Able to work under pressure and meet deadlines
  • Sound judgment is needed to discern when to escalate issues for resolution
  • Excellent verbal and written communication skills
  • Able to work face to face with the customer service team members and accounting staff
  • Able to handle multiple tasks in a dynamic environment
  • Able to problem solve, do analysis and bring solutions to team
  • Strong work ethic
  • Experience with the Semiconductor industry is a plus
  • Bilingual-Mandarin/English would be a plus

 

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