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Diodes Pericom: A product line of Diodes Incorporated

Accounts Receivable and Collections Supervisor - Plano, TX

JOB SUMMARY:

To Include, but not limited to the following:  Notify customers with delinquent accounts and attempt to secure payment by performing the following duties:

ESSENTIAL DUTIES:

1. Supervise and direct the duties of 2 AR/Collections specialists:

  • Ensure all billings are completed to customers
  • Review their work in processes credit and debit memos; sales returns, credits, price adjustments, stock rotation, etc.
  • Review cash postings, allocate payments and understand offsets
  • Maintain A/R records by archiving copies of invoices, debits, and credits
  • Resolve account deductions or discrepancies by obtaining and investigating information from sales and customer service department
  • Review billing activities for accounts distributing invoices with various types of deliveries; EDI, email, fax, USPS, etc.
  • Miscellaneous billings for tariff tax transactions
  • Review collections and aging of accounts

2. Be hands-on as needed to assist the team w/collections, posting, billings, and daily processing activities

3. Reconcile AR to GL; sub-ledger to GL

4. Monthly close of the AR module

5. Ability to respond and keep up with emails to and from internal and external customers

6. Bill the tenants monthly and reconcile the tenant's AR accounts

7. Ability to reconcile inter-companies AR to GL and work with the accounting team at month end

KNOWLEDGE SKILLS AND ABILITIES:

  • Must be proficient in Microsoft Office Environment, particularly Windows Excel; VLOOKUP and Pivot Tables are a must
  • Sole responsibility for the AR/Collection department roles
  • Ability to do month-end-close in the AR module
  • Identify and implement opportunities to improve processes and continuous improvement within the AR/Collection areas.  Automate as much as possible for efficiencies
  • Experience working with internal & external auditor requests for quarterly, annually and Sarbanes Oxley schedules and inquiries
  • Ability to enforce Company policies and procedures
  • Ability to work under pressure and meet deadlines and work overtime as needed
  • Attention to detail with strong account reconciliation skills balancing transactions
  • Excellent verbal and written communication skills
  • Excellent customer service and interpersonal skills with both internal and external customers
  • Ability to work face to face with customer service team members and accounting staff
  • Ability to handle multiple tasks in a dynamic environment
  • Ability to problem solve, do analysis, and bring solutions to management
  • Sound judgment needed on when to escalate issues for resolution
  • History of working with large transactions and volume with a larger company
  • Ability to understand accounts to be used for transactions and transaction types
  • Ability to work with international internal customers and reconciling inter-company AR transactions
  • Work well with international peers to draw on common methodologies and processes
  • Ability to drive continuous improvement activities in AR/Collection team and processes

EDUCATION REQUIREMENTS

  • Bachelor of Science in Business or Accounting
  • 5 years of experience supervising 1-2 employees in the AR/Collection realm
  • 3 years of experience using Oracle AR ERP or SAP
  • Experience with Semiconductor industry a plus
  • Bilingual - Mandarin/English would be a plus

 

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